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“The
Customer Service Academy classes are dynamic, energizing,
useful, and appropriate for all levels of employees. The
program is designed to equip organizations with the professional
customer service skills that are needed to suc¬ceed
with both internal and external customers. UC Merced is
committed to provide excellent customer service and the
Customer Service Academy has provided a strategic base for
continuous customer satisfaction.”
Yazi
Navarro, Learning & Professional Development Manager
University Of California, Merced
“After
going through and completing the Well-Being Institute, I
feel more relaxed, rested and recharged. I learned many
new skills I plan to implement in my daily and work life.
These skills help me feel more productive, more connected,
more centered and healthier overall.”
Leigh-Ann
Thornhill, Merced College Librarian
“The
Well-Being Institute helped me get to know myself a little
better. I also learned how dependent I am on devices - which
caused me to miss important interpersonal cues with my family
and friends. I recommend this series of classes to anyone
that wants to invest in themselves. You won’t be disappointed
. . . you may even realize how happy you are!”
Donna
Winchester Vice President of Human Resources, MERCO
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