Merced College
Business and Community Education


Merced College has provided the following link to help guide participants through this new online modality:
COVID-19 - Online Information, Tips, and Tools

The Merced College Customer Service Academy is excited to offer you professional development training. Our cutting edge training is designed to empower you with the
skills needed to effectively work with customers and co-workers. Thousands of employees have participated in this National Award Winning Program.

How to Register:
Click on the hyperlink below to get registration form for full series.

Download Block Registration Form:


Send registration form to:

***Seats are reserved first come, first served based on completed Registration & Payment Forms
submitted to the Business Resource Center by email.***

Call 209-386-6733 if you have any questions.


Download Flyer Here


To provide a custom class for your business or organization contact:
Terry Plett, Contract Training Coordinator at
209-386-6735 or

Dorota Mimms, Contract Training Coordinator at
209-384-6223 or



Merced College
Business and Community Education

For More Information About a Program, Please See our Contact Us for Staff and Contact Information


Find Us:

630 W. 19th Street
Merced, CA 95340



About Us
Contact Us
Refund Policy

Customer Service Academy
Emerging Leaders Institute
Industry Certification
Community Education
College For Kids
Online Offerings



© 2023 Merced College Business Community Education. All Rights Reserved.

Powered by  Imedia West